I've been trying to contact support with some newbie questions since monday (it's now thursday). Everytime I try to send an email to anyone at bidmagic.com I get an error back a few hours later. Phone calls have also gone unanswered.
It appears that your mailserver is enforcing new mail rules that the rest of the world doesn't yet support. Here is the body of the return email including the error.
Delivery has failed to these recipients or distribution lists:
support@bidmagic.com
A problem occurred during the delivery of this message. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or provide the following diagnostic text to your system administrator.
The following organization rejected your message: owa1.exchangecarrier.net.
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: exchangecarrier.net
support@bidmagic.com
owa1.exchangecarrier.net #554 5.4.6 Hop count exceeded - possible mail loop ##
Original message headers:
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Thu, 3 Dec 2009 12:20:15 -0800Received: from audiovisualsystems.com (72.16.160.66) by edge1.exchangecarrier.net (192.168.51.5) with Microsoft SMTP Server id 8.1.393.1; Thu, 3 Dec 2009 12:17:31 -0800X-MimeOLE: Produced By Microsoft Exchange V6.5Content-Class: urn:content-classes:messageMIME-Version: 1.0Content-Type: multipart/related; type="multipart/alternative"; boundary="----_=_NextPart_001_01CA7455.A1133CF6"Subject: Please callDate: Thu, 3 Dec 2009 14:17:25 -0600Message-ID: <D84260AFDD5B7549BFB5A5E66B77E8CB8069CE@avs-win2003.avs.local>X-MS-Has-Attach: yesX-MS-TNEF-Correlator:Thread-Topic: Please callthread-index: Acp0VaDQKcMStggzS02NfuXIzZF1mg==From: Jon Chuchla <JonC@audiovisualsystems.com>To: <support@bidmagic.com>Return-Path: JonC@audiovisualsystems.comReceived-SPF: None (edge1.exchangecarrier.net: JonC@audiovisualsystems.com does not designate permitted sender hosts)X-PMWin-Version: 3.0.1.0, Antivirus-Engine: 3.2.0, Antivirus-Data: 4.48EX-PMWin-Version: 3.0.1.0, Antivirus-Engine: 3.2.0, Antivirus-Data: 4.48EX-PMWin-Version: 3.0.1.0, Antivirus-Engine: 3.2.0, Antivirus-Data: 4.48EX-PMWin-Version: 3.0.1.0, Antivirus-Engine: 3.2.0, Antivirus-Data: 4.48EX-PMWin-Version: 3.0.1.0, Antivirus-Engine: 3.2.0, Antivirus-Data: 4.48EX-PMWin-Version: 3.0.1.0, Antivirus-Engine: 3.2.0, Antivirus-Data: 4.48EX-PMWin-Version: 3.0.1.0, Antivirus-Engine: 3.2.0, Antivirus-Data: 4.48E
